Telemedicine now available in Maryland and Virginia



Your Information. Your Rights. Our Responsibilities.

This notice describes how medical information about you may be used and disclosed and how you can
get access to this information.
Please review it carefully.

  • Our Health Information Privacy Officer is Anthony Rosario and you can contact him at:
  • (410) 760-8400
  • [email protected]
  • If using email, PLEASE DO NOT include any health information in the email. Provide enough
    information so that we can identify you and then communicate you through either a secure electronic
    system, or by voice.


You have the right to:

  • Get a copy of your paper or electronic medical record
  • Correct your paper or electronic medical record
  • Request confidential communication
  • Ask us to limit the information we share
  • Get a list of those with whom we’ve shared your information
  • Get a copy of this privacy notice
  • Choose someone to act for you
  • File a complaint if you believe your privacy rights have been violated


You have some choices in the way that we use and share information as we market our


We may use and share your information as we:

  • Treat you
  • Run our organization
  • Bill for your services
  • Comply with the law
  • Work with a medical examiner or funeral director
  • Address workers’ compensation, law enforcement, and other government
  • Respond to lawsuits and legal actions


When it comes to your health information, you have certain rights. This section explains your
rights and some of our responsibilities to help you.

  • Get an electronic or paper copy of your medical record

    • You can ask to see or get an electronic or paper copy of your medical record and other
      health information we have about you. Ask us how to do this.
    • We will provide a copy or a summary of your health information, usually within 30 days
      of your request. We may charge a reasonable, cost-based fee.

  • Ask us to correct your medical record

    • You can ask us to correct health information about you that you think is incorrect or
      incomplete. Ask us how to do this.
    • We may say “no” to your request, but we’ll tell you why in writing within 60 days.

  • Request confidential communications

    • You can ask us to contact you in a specific way (for example, home or office phone) or to
      send mail to a different address.
    • We will say “yes” to all reasonable requests.

  • Ask us to limit what we use or share

    • You can ask us not to use or share certain health information for treatment, payment, or
      our operations. We are not required to agree to your request, and we may say “no” if it
      would affect your care.
    • If you pay for a service or health care item out-of-pocket in full, you can ask us not to
      share that information for the purpose of payment or our operations with your health
      insurer. We will say “yes” unless a law requires us to share that information.

  • Get a list of those with whom we’ve shared information

    • You can ask for a list (accounting) of the times we’ve shared your health information for
      six years prior to the date you ask, who we shared it with, and why.
    • We will include all the disclosures except for those about treatment, payment, and
      health care operations, and certain other disclosures (such as any you asked us to
      make). We’ll provide one accounting a year for free but will charge a reasonable, cost-
      based fee if you ask for another one within 12 months.

  • Get a copy of this privacy notice

    • You can ask for a paper copy of this notice at any time, even if you have agreed to receive the
      notice electronically. We will provide you with a paper copy promptly.

  • Choose someone to act for you

    • If you have given someone medical power of attorney or if someone is your legal
      guardian, that person can exercise your rights and make choices about your health
    • We will review the power of attorney in good faith to determine the person has this
      authority and can act for you before we take any action. We are not liable for fraudulent
      power of attorney forms to the extent we exercise reasonable effort to confirm their
      validity, provided this limitation is subject to any restrictions provided by applicable law.

  • File a complaint if you feel your rights are violated

    • You can complain if you feel we have violated your rights by contacting us using the
      information provided at the top of the Notice of Privacy Practices.
    • You can file a complaint with the U.S. Department of Health and Human Services Office
      for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C.
      20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
    • We will not retaliate against you for filing a complaint.


For certain health information, you can tell us your choices about what we share. If you have
a clear preference for how we share your information in the situations described below, talk to
us. Tell us what you want us to do, and we will follow your instructions.

  • In these cases, you have both the right and choice to tell us to:

      • Share information with your family, close friends, or others involved in your care
      • Share information in a disaster relief situation
      • Share information in another manner specified by you, however, if not expressly
        required by law, we may deny such request, or condition such request on a reasonable

    If you are not able to tell us your preference, for example if you are unconscious, we may go
    ahead and share your information if we believe it is in your best interest. We may also share
    your information when needed to lessen a serious and imminent threat to health or safety.

  • In these cases we never share your information unless you give us written permission:

    • Marketing purposes
    • Sale of your information
    • Most sharing of psychotherapy notes


How do we typically use or share your health information?

We typically use or share your health information in the following ways.

  • To Treat you

    • We can use your health information and share it with other professionals who are treating
    • Example: A doctor treating you for an injury asks another doctor about your overall health

  • To operate our organization

    • We can use and share your health information to run our practice, improve your care, and
      contact you when necessary.
    • Example: We use health information about you to manage your treatment and services.

  • To bill and collect for our services

    • Example: We give information about you to our billing provider (currently Stripe.com). Our services
      are not currently payable by insurance.

How else can we use or share your health information?

We are allowed or required to share your information in other ways – usually in ways that contribute to
the public good, such as public health and research. We have to meet many conditions in the law before
we can share your information for these purposes. For more information see:


  • Comply with the law

    • We will share information about you if state or federal laws require it, including with the
      Department of Health and Human Services if it wants to see that we’re complying with
      federal privacy law.

  • Address workers’ compensation, law enforcement, and other government requests
    We can use or share health information about you:

    • For workers’ compensation claims
    • For law enforcement purposes or with a law enforcement official
    • With health oversight agencies for activities authorized by law
    • For special government functions such as military, national security, and presidential
      protective services

  • Respond to lawsuits and legal acti